ASSISTANCE AND SUPPORT

The shipping cost is €6.00 if you pay with a card via PayPal or by bank transfer, and €8.00 if you pay on delivery.

Shipping is FREE for orders over €67.00

If your order wasn’t delivered on the due date contact our Logistics Support team by email at: customercare@ilovericcio.it
We will process your request as quickly as possible.

Write to us at customercare@ilovericcio.it and we will rectify things as quickly as possible.

Here’s how to use the coupon code in the online shop.

1) Add the product you wish to purchase to your cart by clicking on “Buy”

2) Next, click on the cart symbol in the top right and then click on “go to cart”

3) At the bottom of the product list on the order page you will find a specific field where you can insert the code you received. Now click on “Apply Coupon”

4) If the code is correct the applied discount will be visible in the order total space

5) Complete your order by providing your personal details and the address at which you want to receive the product

6) Accept the terms and conditions and click the button to complete the order.

If you have any problems write to us at: customercare@ilovericcio.it

When you purchase a gift card you can insert the email address of the beneficiary (or your own address if the gift card is for you).

On the Gift Card product page you will be able to:
1- Choose the amount of the Gift Card
2- Insert the email address of the recipient of the gift (or your own!)
3- Check your inbox: you will receive an email containing the code and expiry date of the gift card.